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Omnichannel Cosmetics Chain | Online + In-Store

The Problem

A national cosmetics retailer operating both online and brick-and-mortar stores faced a persistent margin killer: expiration-dated inventory. Skincare, makeup, and beauty products nearing shelf-life limits were stacking up. Traditional markdowns trained shoppers to wait, while online discounts undercut in-store pricing. Unsold products expired, leading to write-offs and wasted inventory.

At the same time, shoppers increasingly compared prices in real time—often standing inside the store—then left without buying.

The Click Deal Buy!® Solution

Click Deal Buy!® deployed a deal-first omnichannel system designed to move time-sensitive inventory before it expired—without devaluing the brand.

Key tactics included:

  • Expiration-Driven Deal Intelligence
    Products approaching expiration automatically triggered Certified Best Deals™, dynamically priced based on remaining shelf life, local inventory, and demand—no blanket markdowns.
  • Order Online. Pick Up In-Store. Get a Better Deal.
    Shoppers who ordered online and selected in-store pickup unlocked exclusive pricing. This shifted inventory locally, increased foot traffic, and reduced fulfillment costs.
  • In-Store QR Code Deal Activation
    Digital screens played short product videos highlighting ingredients, usage, and urgency. Shoppers scanned a QR code directly from the screen to instantly claim a Click Deal Buy!® offer on their phone.
  • Distraction-Free Checkout
    Once claimed, the shopper entered a focused purchase flow—no ads, no competing offers, no noise. Just the deal, now.

The Experience

A shopper sees a screen in-store:

“Last Chance. Limited Time. Certified Best Deal™.”

They scan the QR code and see a verified Click Deal Buy!® offer with two clear choices:

  • Best price: Order online, pick up in store
  • Standard price: Order online for later pickup or delivery

The deal is real, time-bound, and unbeatable through the window.

The Results

  • Significant increase in sell-through of expiring inventory
  • Strong growth in online orders with in-store pickup
  • Reduced cart abandonment through urgency and trust
  • Higher Average Order Value (AOV) via bundled beauty pairings
  • Increased shopper confidence due to Certified Best Deals™

Why It Worked

Click Deal Buy!® didn’t rely on endless discounts or marketplace manipulation. It aligned timing, location, and trust into a single system that shoppers believed—and acted on.

Instead of racing to the bottom, the retailer-controlled pricing, protected brand equity, and turned expiration risk into a conversion advantage.

Bottom Line

Click Deal Buy!® transformed expiring cosmetics inventory from a liability into a revenue engine—online, in-store, and everywhere in between.

Powered by Click Deal Buy!®
Where timing meets trust—and inventory moves.